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In addition to investigating complaints, the Ombudsman can undertake an investigation of her or his own motion in relation to any matter within the jurisdiction of the Ombudsman.
Own motion investigations are intended to result in improvements to public administration that are evidence-based, proportionate, practical and where the benefits outweigh the costs.
The Office’s current topics of major own motion investigation are:
Read more on the Office’s major own motion investigations on the Reports on own motion investigations page.