Speeches

Speeches by the Ombudsman

Ombudsman Speech to 29th Australasian and Pacific Ombudsman Region (APOR) Conference, November 2017
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Ombudsman Presentation to University of Western Australia Administrative Law Students, Foundations of Public Law, October 2017
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Ethics, Professionalism and Confidentiality
Ombudsman Presentation to University of Western Australia Legal Internship Students
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Ombudsman Presentation to the Treasury Coffee Shop Forum December 2016
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The evolution of the Ombudsman
Ombudsman Speech to the 11th World Conference of the International Ombudsman's Institute, November 2016
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Starter Kit for New Ombudsman and Developing or Expanding Offices
Ombudsman Presentation to the 11th World Conference of the International Ombudsman's Institute, November 2016
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Ombudsman Speech to Asia Pacific Coroners Society Annual Conference November 2016
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Consumer Law and Economics Workshop August 2016
Presentation by Chris Field, Western Australian Ombudsman and Adjunct Professor, Faculty of Law, University of Western Australia
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Ombudsman Presentation to the Public Sector Commission Leadership Essentials May 2016
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2016 Australasian Pacific Ombudsman Region (APOR) Conference
Launch of Starter Kit for new ombudsmen and developing or expanding offices
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Legal Aid WA Summer Series Civil Law Day
'The Role of the Western Australian Ombudsman'
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Legalwise Seminar Decision Making: Principles and Good Practice
'The Role of the Ombudsman in Good Decision Making'
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Ombudsman's Introductory Address to the 4th Australasian Conference on Child Death Inquiries and Reviews
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Australian New Zealand Ombudsman Association (ANZOA) Conference
'Meeting the challenge: How successful have operational reforms been for Ombudsman offices?'
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Ombudsman's presentation to the Australasian Study of Parliament Group Annual Conference 'A Fourth Branch of Government? The Role and Evolution of Parliamentary Statutory Officers'
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Ombudsman's presentation to the Constitutional Centre Lecture Series
'The Fourth Arm of Government'
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Ombudsman’s presentation to the 10th International Ombudsman Institute World Conference 'The Western Australian Integrity Coordinating Group'
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A public lecture at La Trobe University 'The integrity branch of government'
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Australian Institute of Administrative Law National Forum 'The fourth branch of government: the evolution of integrity agencies and enhanced government accountability'
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Australian New Zealand Ombudsman Association (ANZOA) Conference
'Growing pains - Large increases in complaints and substantial variation in demand for Ombudsman services, the what, why and how to manage'
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Click here to view earlier Ombudsman Speeches

Financial Counsellors' Association of Western Australia Annual Conference 2011 - 'The role of the Energy Ombudsman'
Integrity Coordinating Group Forum 16 June 2011 Read the ICG Chair's Speech Read the Ombudsman's speech
Seminar on Root Cause Analysis: A Tool for Addressing Utility Consumer Issues 30 May 2011 - "The role of the Energy Ombudsman - Resolving disputes and identifying systemic issues'
26th Australasian and Pacific Ombudsman Regional Conference 25 March 2011 - 'The Ombudsman and the Constitution of Liberty'
The Chartered Secretaries Australia Annual Public Sector Update 14 October 2010 - 'Transparency and accountability - the role of the fourth branch of government'
Legalwise Conference 2010 - 'Promoting Accountable and Transparent Decision Making in the Public Sector'
Australian and New Zealand Ombudsman Association (ANZOA) Biennial Conference 6 May 2010 - 'Independence - A key principle
25th Australasian and Pacific Ombudsman Regional Conference 19 March 2010 - 'The Ombudsman in the Integrity Framework'
Local Government Managers Australia (WA) Annual State Conference 19 November 2009 ' Resolving Complaints and Promoting Good Administrative Practice'
Australian Institute of Administrative Law National Forum 6 August 2009 in Canberra on Recent Evolutions in Australian Ombudsmen
ERA Water Managers Forum 26 March 2009 'The Role of the Energy Ombudsman and the Proposed Water Ombudsman'
IPAA Twilight Seminar 11 March 2009 'Meet the Integrity Group: The Role of the Ombudsman'
Key note address to the Public Sector Governance Conference 19 November 2008
Speech to the Legal Counsel Conference 19 June 2008
Speech to the Ethical Leadership and Governance in the Public Sector Conference 4 June 2008
Key note address to the Public Sector Management Program Graduation 30 April 2008
Speech to the 2008 Australian and New Zealand Ombudsman Association Conference 23 April 2008
Speech to the WA Chapter of the Australian Institute of Administrative Law at the Western Australian Club, 27 September 2007
Integrity Coordinating Group (ICG) Forum 27 August 2007 'Integrity in the Western Australian Public Sector - current challenges and future directions'

Speeches by the Deputy Ombudsman

Australian New Zealand Ombudsman Association (ANZOA) Conference 2014 'Using Key Performance Indicators to improve outcomes and services'
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Speeches by the Ombudsman

Speeches by the Deputy Ombudsman

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