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The Parliamentary Commissioner for Administrative Investigations – more commonly known as the Ombudsman – is an independent officer of the Western Australian Parliament. The Ombudsman is responsible to the Parliament rather than to the government of the day or a particular Minister. This allows the Ombudsman to be completely independent in the investigation and resolution of complaints about public authorities (State Government agencies, statutory authorities and boards, local governments and universities).
The office of the Ombudsman has four principal functions. The Office:
The Ombudsman also undertakes the role of the Energy and Water Ombudsman.
A key function of the Office is to improve the standard of administration in public authorities. The Office achieves positive outcomes in this area in a number of ways including:
The Ombudsman’s office
The Ombudsman has an office of approximately 70 staff committed to providing a high quality, responsive and efficient service, treating people professionally, courteously and with appropriate sensitivity.
Read more about the Ombudsman's role, strategic direction and performance and the team via the links in the navigation bar on the left of the page.
If you require information about the Ombudsman's office, contact the Communications Manager on
08 9220 7555 or email