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Accessibility and inclusion is absolutely central to the institution of the Ombudsman.
Critically, our office is committed to providing optimum access and service to people with a disability, their families and carers. Our Disability Access and Inclusion Plan embodies our strategies to realise this commitment.
We will consider and use this plan in undertaking all of our activities to ensure we continue to provide the access and inclusion that our stakeholders rightly expect of us and that we commit to deliver.
The Ombudsman welcomes feedback on the plan, particularly from those who have accessed or are likely to access information and services from the organisation. Comments will inform the ongoing management of the plan and the development of revised plans over time.
Please contact the Communications Manager on 9220 7555 or firstname.lastname@example.org if you require a copy of the plan in an alternative format, including hard copy in standard or large print, electronic format, audio format on CD or by email..
If you require a hard copy of a publication or an alternaive format,
email your request detailing the name of the
publication, format, quantity
required and postal address to: