Kaya! We acknowledge the Wadjuk Noongar People as the Traditional Custodians of the land on which our office sits.

It’s OK to complain

We listen. We give you a fair go.

We can look into problems with:

• Housing
• Child protection
• Police
• Health
• Education
• Prisons
• Local government
• Charitable trusts
• Electricity, gas and water providers like Synergy, Horizon Power, Water Corporation
• and more government services

How we help

We will listen, explain your rights, and help you make a complaint.

We will ask you what you have done to try to fix it yourself. Sometimes we will tell you about another service to help you.

Ways to complain

• Call us on Freecall 1800 117 000 or on 08 9220 7555
• Visit our office at Level 2, Albert Facey House, 469 Wellington Street, Perth
• Use this online complaint form for problems with government agencies and charitable trusts
• Use this online complaint form for problems with electricity, gas and water providers
• You can ask a trusted person to help you
• Tell us if you need an interpreter. We can use Aboriginal Interpreting WA to speak with you.