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Got a problem with a government service?

Tell us. We’re here to listen.
Maybe something happened at:
  • 🏫 school or TAFE
  • 🧑‍🤝‍🧑 a child protection service
  • 🛹 a council park, library or youth program
  • 🚌 on public transport
Or maybe it was another WA Government service.
Four young people sitting down discussing issues with public services

 

First, see if they can fix it

If you can, tell them what went wrong and what you would like them to do.
You can ask an adult you trust to help you.
Still not fixed? You can come to us.
A graphic explains you can speak to someone to help get your problem fixed with the agency. If they don't fix it, speak to the Ombudsman

 

Tell us your story

You don’t need to use special words or know all the details.
Tell us:
  • What happened?
  • When did it happen?
  • Who have you talked to about it?
  • What would you like to happen now?
It’s OK if you can’t answer every question.

 

Ready to talk to us?

You can:
💻 Make a complaint online
or
📞 Call us on 1800 117 000
You can contact us yourself, or an adult you trust can help you.

 

What happens next?

  1. We listen. You tell us what happened.
  2. We see if we can help. We’ll work out what we can do.
  3. We look into it. We might need to talk to the school, service or council.
  4. We get back to you. We’ll explain what we found out.
Make a Complaint