International students who are in higher, vocational or school education and on a student visa who have a problem they cannot fix with their education provider can make a complaint to an Ombudsman:

• Go to the National Student Ombudsman for complaints about Universities and Higher Education Providers: www.NSO.gov.au
• Go to the Commonwealth Ombudsman for complaints about private schools and VET courses: www.ombudsman.gov.au
• Go to the Western Australian Ombudsman for complaints about Western Australian public schools and VET courses (primary schools, secondary schools and TAFE colleges). 

This Information Sheet provides further information for complaints to the Western Australian Ombudsman.