We listen and give you a fair go. Learn how Aboriginal people can make complaints and get support in a respectful, culturally safe way.
An investigation into the Police Response to Assault in the family home (2003)
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This report examines the response by the Western Australia Police Service (WAPS) to assault that occurs in the family home.
Own Motion Investigation into the Department of Corrective Services' Prisoner Grievance Process (2006)
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The purpose of this investigation was to establish the extent to which the current Prisoner Grievance Process was consistent with the Australian Standard on Complaints Handling, the relevant Director General’s Rules and other relevant benchmarks and, where necessary, to make recommendations for improvement.
What We Help With
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We help with complaints about WA government services, explain what we can and can’t do, and guide you through submitting a complaint.
The Falsification of Random Breath Testing Statistics in the Western Australia Police Service (2001)
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This report deals with the falsification of random breath testing statistics in the Western Australia Police Service.
Reporting Police Misconduct: A joint research project by the Ombudsman of Western Australia, The Western Australia Police Service and the Sellenger Centre (2001)
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The research outlined in this report stems from a shared interest between the Western Australia Police Service (the Police Service), the Ombudsman and the Sellenger Centre at Edith Cowan University in identifying and addressing issues relating to perceptions and responses to misconduct by WA police officers.
The Management, Supervision and Control of Operation Safe Trains (2002)
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This report deals with the management, supervision and control of a joint Police Service and Railways Commission Taskforce known as Operation Safe Trains ("OST"). OST ran for approximately three months, from 11 August 2000 to mid November 2000.
Charitable Trusts Commission
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Learn how we handle complaints about charitable trusts to ensure funds are used fairly and for their intended community purpose.
Our Process
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Learn how we assess, investigate and resolve complaints fairly, including what to expect at each step of our process.
Public Interest Disclosures
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Learn how to report serious wrongdoing in WA public authorities and understand your rights, protections and the disclosure process.