Ombudsman releases Annual Report 2024-25
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Ombudsman Report
"The role of the Ombudsman concerns the protection of people’s rights, prevention of harm, improving public services and ensuring good government. We work with some of the most vulnerable members of the Western Australian community, offering practical insights to decision-makers, to improve the way government services are experienced and delivered"…
A Review of Family and Domestic Violence in Western Australia (2026)
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The report focuses on the operation of Family and Domestic Violence Response Teams (FDVRTs), multi-agency teams intended to ensure victim-survivors receive timely support and that people who use violence are held accountable. The review also drew on insights from the Ombudsman’s examination of 237 family and domestic violence fatalities since…
Operation of the Unlawful Consorting and Prohibited Insignia Scheme December 2023 to December 2024
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The Unlawful Consorting and Prohibited Insignia scheme helps WA Police disrupt criminal organizations such as outlaw motorcycle gangs, and we check to ensure the use of police powers is lawful.
Information Sheet 11 - Information for volunteers and volunteer organisations
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Reportable Conduct Scheme information sheets
Information Sheet 12 - Procedural Fairness
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Reportable Conduct Scheme information sheets
Annual Report 2023-24 - Ombudsman WA
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This report describes the functions and operations of the Ombudsman Western Australia for the year ending 30 June 2024.
Our Strategy 2026-2029
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Our Strategy sets out Our Values, our Work and Our Goals for 2026-2029
Online Complaint Form
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Make your complaint to the Ombudsman using this form.
Complaint Form (download and print) - Ombudsman WA
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Download a PDF complaint form to complete electronically or print out.
Reasons for Representation Form - Ombudsman WA
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Download and use this form if you need a representative to help you with your complaint.