Effective Complaint Handling Guidelines
/publications-resources/effective-complaint-handling-guidelines
Guidelines for agencies and organisations on implementing an effective complaint handling system.
Good Decision Making Guidelines
/publications-resources/good-decision-making-guidelines
Guidelines for agencies and organisations on making good administrative decisions.
Annual Report 2022-23 - Ombudsman WA
/publications-resources/annual-report-2022-23-ombudsman-wa
This report describes the functions and operations of the Ombudsman Western Australia for the year ending 30 June 2023.
Annual Report 2021-22 - Ombudsman WA
/publications-resources/annual-report-2021-22-ombudsman-wa
This report describes the functions and operations of the Ombudsman Western Australia for the year ending 30 June 2022.
Annual Report 2020-21 - Ombudsman WA
/publications-resources/annual-report-2020-21-ombudsman-wa
This report describes the functions and operations of the Ombudsman Western Australia for the year ending 30 June 2021.
Annual Report 2019-20 - Ombudsman WA
/publications-resources/annual-report-2019-20-ombudsman-wa
This report describes the functions and operations of the Ombudsman Western Australia for the year ending 30 June 2020.
Annual Report 2018-19 - Ombudsman WA
/publications-resources/annual-report-2018-19-ombudsman-wa
This report describes the performance and services we delivered for the year ending 30 June 2019.
Annual Report 2017-18 - Ombudsman WA
/publications-resources/annual-report-2017-18-ombudsman-wa
This report describes the performance and services we delivered for the year ending 30 June 2018.
Exemptions
/reportable-conduct-scheme/exemptions
Reportable Conduct Exemptions and form to lodge an exemption request.
Annual Report 2016-17 - Ombudsman WA
/publications-resources/annual-report-2016-17-ombudsman-wa
This report describes the performance and services we delivered for the year ending 30 June 2017.