Case studies
21 September, 2023
Public housing
A public housing tenant complained about ongoing high water bills and being charged for water use after their tenancy ended.
21 September, 2023
Education
A student who experienced domestic violence complained the university was charging fees after they withdrew and would not waive the debt.
21 September, 2023
Local government
Community members complained their town did not have enough accessible public toilets and reliable drinking water facilities.
21 September, 2023
Public housing
A person complained their public housing application was withdrawn and their appeal did not properly consider their circumstances.
21 September, 2023
Transport
A resident complained that nearby public works were creating excessive dust and disrupting their home.